Reference

duit8 Privacy Policy for Your Account

Our Privacy Policy explains how duit8 handles the account details, wallet records and device signals connected with your access.

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CONTACT ROUTES

Ask About Privacy Before Opening

A clear contact path helps you understand this Privacy Policy before you open an account or connect a wallet. Use the support link shown in your account area and include the email or phone detail attached to your account, without sending a wallet password or one-time code. Our team can route questions about records, cookies, correction requests and account access where local law permits.

Team online

Account support

Use the support link beside your account settings to ask which personal details are attached to your login or to request a correction to an outdated contact detail.

Wallet questions

If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, share the date and status shown in your account area; never send your wallet PIN or one-time code.

Privacy requests

For a copy, change or removal request, tell us the account email or phone detail and the action you want. We may verify ownership before changing stored records.

DATA HANDLING

How We Apply This Policy Daily

Privacy choices matter at each account step, from the first phone verification to a return visit on mobile.

Account records

We use the details entered during account creation and phone verification to identify your account, deliver account messages and connect a wallet status to the correct login.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references are kept with transaction status so we can trace a deposit or withdrawal request without asking for your wallet PIN.

Cookies and storage

Cookies and similar browser storage can remember session settings and help us understand whether a sign-in page loads correctly. You can manage browser permissions, though some account steps may not work.

Device security

When you switch from desktop to a mobile browser, we may record device and session signals to identify unusual access and protect your account from unauthorised sign-in attempts.

Retention choices

We keep records only as long as needed for account operation, payment tracing, security checks or a legal request. A deletion request may be limited where a record must be retained.

Changes and contact

To change a contact detail or ask how a record is used, contact support from the account area. We may ask for account verification before releasing, correcting or removing data.

Privacy Policy Answers for duit8

These Privacy Policy answers focus on the searches you may make before opening an account or linking an Indonesian wallet. We explain the practical route for checking data, managing cookies, protecting sign-in details and asking for changes. If your question concerns a specific DANA, OVO, GoPay or QRIS reference, include its status and date when contacting support.

It covers account and verification details, wallet transaction references, device and session signals, cookies, retention and requests to access, correct or remove personal data where local law permits.

We may retain status and reference details for DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We do not ask for your wallet PIN or one-time code through support.

Yes. Contact support through your account area, identify the email or phone detail connected to your login, and ask for a data copy. We may verify account ownership first.

Send a correction request through the account support path and name the detail that is outdated. We check the request against your account record before applying a permitted change.

Cookies or browser storage can preserve a session and help diagnose sign-in issues when you move between desktop and mobile. Your browser controls these settings, but refusing them may affect account access.

Retention depends on the record and its purpose, such as account operation, payment tracing, security checks or a legal requirement. We assess deletion requests against those needs and local law.

Yes. Account eligibility and any data request outcome depend on local law. Where local law permits, you can contact us about access, correction, deletion or an explanation of processing.

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