Reference

duit8 Legal terms for your account

duit8 Legal sets out how we handle your account, personal data, cookies and payment records across Indonesia.

Account termsData handlingPolicy contact

What our Legal notice covers

duit8 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice explains the rules that apply when you open, access or close an account with us. It covers the accuracy of your account details, phone verification before account access, permitted use of the lobby, payment records and steps for raising a policy question. DANA,

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OVO, GoPay, QRIS, bank transfer and virtual account references are included as payment context, but a payment rail does not change your duties under the notice. Access or eligibility depends on local law; where local law permits, we apply the stated account and data procedures. Read
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the notice before opening an account, and check the page again when we publish a material policy change.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP ROUTE

Where to raise a Legal question

A clear contact path helps when a clause, account record or privacy request needs attention. We keep policy help close to the account area, so you can identify the relevant account step and include a payment receipt or status detail when your question concerns DANA, QRIS or another listed rail.

Team online

Account policy desk

Use the support link inside your account area for questions about account terms, phone verification or access wording. Include your account identifier so we can locate the correct policy record.

Privacy request path

For a data access, correction or deletion request, contact us through the listed policy route and state which record you want checked. We may ask for verification before changing personal details.

Payment record check

If a Legal question concerns a DANA, OVO, GoPay or QRIS receipt, attach the reference shown in your account history. We use that detail to separate policy queries from processing status.

DATA CARE PRACTICES

How we apply Legal safeguards

We treat Legal as an operating process, not a page to skim once. Account access follows phone verification, policy changes are recorded, and privacy requests are handled against the account details you…

Personal data use

We use account details for access checks, policy administration and payment record matching. We do not ask you to send a full wallet password when you contact us about DANA, OVO, GoPay or QRIS.

Cookie choices

Cookies help keep account sessions and policy preferences working on your device. Your browser controls can remove them, although clearing necessary cookies may require you to verify access again.

Account security

Phone verification comes before account access, and we use the details on your account when checking a policy request. Never share a password or wallet PIN through a support message.

Record retention

We retain account and payment records for the period required by our operating and legal duties. When that period ends, records are removed or handled in line with the applicable policy.

Policy changes

When a Legal term changes, we place the updated wording on this page and may ask you to acknowledge it during account access. The displayed version is the reference for your next action.

Requesting changes

Send correction, access or deletion requests through the listed policy contact route. Tell us the account detail involved; we verify ownership before making a change or confirming a record.

Common Legal questions about duit8

These Legal answers focus on the decisions you may face before opening an account or asking us to change a record. They explain access wording, data requests, cookies, payment evidence and the contact route without replacing the full policy text.

The duit8 Legal notice covers account duties, phone verification, personal data, cookies, payment records, policy changes and contact procedures. Access depends on local law and the terms displayed for your region.

Access depends on local law and the eligibility wording shown during account creation. If a restriction applies to your location or account details, follow the notice rather than attempting another access route.

Legal treats DANA and QRIS references as payment records connected to your account history. Keep the receipt reference available when asking us to check a policy matter or account status.

Yes, you can ask for access to personal data through the listed policy contact route. We verify account ownership first, then assess the request under the applicable Legal terms.

Send a correction request through the policy contact route and identify the detail that needs changing. We may request phone verification or another account check before updating the record.

We retain payment and account records for the period required by our operating and legal duties. After that period, records are removed or handled according to the applicable retention policy.

Use the policy contact route shown in your account area and name the clause or page wording that concerns you. We can review the displayed version and explain the next account step.

duit8 Legal terms for your account

Where to raise a Legal question

Account policy desk

Privacy request path

Payment record check

How we apply Legal safeguards

Personal data use

Cookie choices

Account security

Record retention

Policy changes

Requesting changes

Common Legal questions about duit8

01 What does the duit8 Legal notice cover?

02 Does Legal access apply to every Indonesian account?

03 How does Legal handle DANA and QRIS records?

04 Can I request a copy of my duit8 data?

05 How can I correct an account detail under Legal?

06 How long does Legal keep payment information?

07 Where do I ask about a Legal policy change?

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